Help
Support
Last Updated: August 31, 2026
1. About support
This page provides support and contact information for mobile applications developed by Rabia Nur Tünen and the rabiaa.dev website.
For technical issues, feedback, account requests, and other support inquiries related to the apps, you can reach us using the contact details below.
2. Supported products
Products currently supported:
- Notely App
- Swayly
Other mobile applications published in the future may also be added to this list.
3. Contact
For support, feedback, or a technical issue:
Email: rabianurtunen0@gmail.com
To help us respond faster, we recommend including the app name and a short summary of the issue in the email subject.
4. Response time
Support requests are usually answered within 1–3 business days.
During busy periods, response times may be longer.
5. Scope of support
You can request support for the following topics related to mobile applications:
- Account and sign-in issues
- Using app features
- Creating, editing, and managing content
- Data and synchronization issues
- App errors and crashes
- Performance issues
- Account and data deletion requests
- Other technical issues and feedback
The scope of support may vary depending on the features offered by each app.
6. Information you can share
To help us understand the issue faster, please share the following when possible:
- App name
- Device model
- Operating system and version
- App version
- Description of the issue
- When the issue started
- Steps to reproduce the issue
- A screenshot or error message, if available
Do not include passwords, verification codes, or unnecessary personal information in your support request.
7. Account and data requests
If you want your account or personal data deleted, corrected, or need another action related to your account, you can contact us at rabianurtunen0@gmail.com.
Necessary verification steps may be required before your request can be processed.
8. Privacy
For details on how personal data is processed, please review the Privacy Policy page.