Help

Support

Last Updated: August 31, 2026

1. About support

This page provides support and contact information for mobile applications developed by Rabia Nur Tünen and the rabiaa.dev website.

For technical issues, feedback, account requests, and other support inquiries related to the apps, you can reach us using the contact details below.

2. Supported products

Products currently supported:

  • Notely App
  • Swayly

Other mobile applications published in the future may also be added to this list.

3. Contact

For support, feedback, or a technical issue:

Email: rabianurtunen0@gmail.com

To help us respond faster, we recommend including the app name and a short summary of the issue in the email subject.

4. Response time

Support requests are usually answered within 1–3 business days.

During busy periods, response times may be longer.

5. Scope of support

You can request support for the following topics related to mobile applications:

  • Account and sign-in issues
  • Using app features
  • Creating, editing, and managing content
  • Data and synchronization issues
  • App errors and crashes
  • Performance issues
  • Account and data deletion requests
  • Other technical issues and feedback

The scope of support may vary depending on the features offered by each app.

6. Information you can share

To help us understand the issue faster, please share the following when possible:

  • App name
  • Device model
  • Operating system and version
  • App version
  • Description of the issue
  • When the issue started
  • Steps to reproduce the issue
  • A screenshot or error message, if available

Do not include passwords, verification codes, or unnecessary personal information in your support request.

7. Account and data requests

If you want your account or personal data deleted, corrected, or need another action related to your account, you can contact us at rabianurtunen0@gmail.com.

Necessary verification steps may be required before your request can be processed.

8. Privacy

For details on how personal data is processed, please review the Privacy Policy page.